Our box office is located just inside the front doors of Eden Court and is open Monday to Saturday from 10.00 and on Sundays from 11.00. The box office closes 15 minutes after the last ticketed event begins. For example if the last ticketed event of the evening begins at 20.00 then box office would close at 20.15.
Tickets and information staff will be pleased to offer advice, assistance and information on anything at Eden Court.
We recommend The Mailbox’s secure award-winning car park, just 5 minutes walk away, for Sat Navs enter postcode B1 1RD. New Alexandra Theatre customers get an exclusive discounted car parking rate of £6 for 6 hours, saving £4. Take your Chip Coin along with your show ticket to the concierge desk, in the front foyer of the Suffolk Street Queensway theatre entrance at any stage during your visit to get the discount applied to your Chip Coin.
The new Birmingham New Street Station and Grand Central are now open. Together New Street and Grand Central provide world class transport links; shopping, food and drink in the heart of Birmingham City Centre, only a few steps away from the New Alexandra Theatre.
Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online viaNetwork West Midlands. ACCESS There are 8 wheelchair spaces available in Stalls. Access to Stalls is available via the easy access entrance on Station Street. Access to Dress Circle and Grand Upper Circle is via stairs. your tickets. Your dog is welcome to sit with you in the auditorium however please note that some shows include special effects, e.g. strobe lighting, smoke, pyrotechnics and loud bangs. Alternatively we can organise for a member of staff to care for your dog during the performance and to provide them with some drinking water. There are public toilet facilities on the ground floor of stalls. There are separate, fully accessible, male and female facilities here. We also have a shared toilet cubicle next to the easy access entrance door.